Glowcraft Studios
"Build Your Own Adventure"
Choose the category below that best matches your issue and our team will review it as soon as possible.
Questions, account help, and general assistance.
Report bugs directly to our issue tracker for faster handling.
Submit claims help, prefix changes, appeals, feedback, and more.
Report rule-breaking players and include evidence when possible.
Choose the category that best matches your issue, and we’ll route it to the right team.
Category Select a category General Questions Sales / Purchase Help Ban Appeal Mute Appeal Bug Report Player Report Biome Change Claims Help Currency Exchange Feedback Item Replacement Prefix Change Schematics Help Partnership
Minecraft Username *
Email *
Subject *
Description *
What did you purchase? *
Order ID *
What went wrong? *
Where is this happening? *
How can we reproduce it? *
When did this start happening? *
What were you banned for? *
Do you understand why? *
What things might you do differently? *
Explain your reason for the appeal *
Why are you appealing this mute? *
What will you do differently moving forward? *
Who are you reporting? *
What rule was broken? *
What happened? *
When did this occur? *
Evidence Link
What are the coordinates? *
Biome you want changed to? *
Is area pre marked? *
Why is the request for? *
Who else is involved? *
Why are you requesting this? *
What type of feedback is this? *
What is your feedback? *
What part of the server is this related to? *
What GlowItem do you need replaced? *
How was the item lost? *
When was the item lost? *
Enter prefix here. *
Role change request. *
What do you want done? *
Filename of the Schematic *
What is your IGN or Organization? *
How can we contact you? *
What type of partnership are you interested? *
Tell us about your Project? *
How does this benefit both sides? *
Currency Exchange is being transitioned to automation. Please provide details below until the automated system is live.
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